Privacy Policy | Quiklearn

Introduction

At Quiklearn, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our AI-powered study platform.

Information We Collect

Personal Information

Account Information: Name, email address, and password when you create an account
Profile Data: Study preferences, learning goals, and academic information you provide
Contact Information: Email address for communication and support

Study Content

Uploaded Materials: PDFs, documents, and other study materials you upload to generate flashcards and quizzes
Generated Content: Flashcards, quizzes, and study materials created by our AI
Study Progress: Your quiz scores, completion rates, and learning analytics
Document Processing: We may temporarily or permanently store your uploaded documents to provide our services, improve AI accuracy, and enable advanced features

Technical Information

Usage Data: How you interact with our platform, features used, and time spent studying
Device Information: Browser type, operating system, and device identifiers
Log Data: IP addresses, access times, and error logs for troubleshooting

How We Use Your Information

Educational Services

Generate personalized flashcards and quizzes from your study materials
Track your learning progress and provide performance analytics
Recommend study strategies based on your usage patterns
Deliver AI-powered educational content tailored to your needs

Platform Improvement

Analyze usage patterns to improve our AI algorithms
Enhance user experience and platform functionality
Develop new features based on user feedback and behavior
Ensure platform security and prevent misuse

Communication

Send important updates about your account and our services
Provide customer support and respond to your inquiries
Share educational tips and study recommendations (with your consent)
Notify you about new features and platform improvements

Data Sharing and Disclosure

Service Providers

We may share your information with trusted third-party providers who assist us in:

AI Processing: Leading AI service providers for content generation and analysis
Cloud Storage: Secure hosting and backup of your study materials
Payment Processing: Polar (USD) and Korapay (NGN) for secure transactions
Analytics: Understanding platform usage and improving our services

Legal Requirements

We may disclose your information when required by law or to:

Comply with legal obligations and court orders
Protect our rights and prevent fraud or abuse
Ensure the safety and security of our users
Respond to government requests and investigations

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

Data Security

Technical Safeguards

Encryption: All data is encrypted in transit and at rest using industry-standard protocols
Access Controls: Strict authentication and authorization measures for system access
Regular Audits: Periodic security assessments and vulnerability testing
Secure Infrastructure: Cloud hosting with enterprise-grade security measures

Organizational Measures

Staff Training: Regular privacy and security training for all team members
Data Minimization: We collect only the information necessary for our services
Retention Policies: Automatic deletion of data when no longer needed
Incident Response: Procedures for handling potential security breaches

Your Rights and Choices

Access and Control

Account Management: Update your profile and preferences at any time
Data Export: Download your study materials and progress data
Content Deletion: Remove uploaded materials and generated content
Account Closure: Delete your account and associated data

Privacy Preferences

Communication Settings: Choose which emails and notifications you receive
Data Usage: Opt out of certain data collection and analysis features
AI Training: Control whether your content is used to improve our AI models
Third-party Integration: Manage connections with external services

Legal Rights (GDPR/CCPA)

If you're in the EU or California, you have additional rights including:

Right to access your personal data
Right to correct inaccurate information
Right to delete your data (right to be forgotten)
Right to data portability
Right to object to processing

Data Retention

Study Content

Active Accounts: Study materials, generated content, and uploaded documents retained while your account is active
Document Storage: Uploaded documents may be stored securely to enable features like regeneration, editing, and enhanced AI processing
Inactive Accounts: Data deleted after 24 months of inactivity
Deleted Accounts: All personal data and documents removed within 30 days of account deletion

Legal Obligations

Some data may be retained longer when required by law or for legitimate business purposes such as:

Financial records for tax and accounting purposes
Security logs for fraud prevention
Legal compliance and dispute resolution

International Data Transfers

Quiklearn is based in [Your Country]. Your data may be processed in countries outside your residence, including the United States. We ensure adequate protection through:

Standard Contractual Clauses: EU-approved data transfer mechanisms
Adequacy Decisions: Transfers to countries with adequate data protection
Certification Programs: Privacy Shield successors and similar frameworks

Children's Privacy

Quiklearn is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it immediately.

For users aged 13-17, we recommend parental guidance and may require parental consent in certain jurisdictions.

Cookies and Tracking

Essential Cookies

Authentication: Keep you logged in and secure your session
Preferences: Remember your settings and customizations
Security: Prevent fraud and protect against attacks

Analytics Cookies

Usage Analytics: Understand how users interact with our platform
Performance Monitoring: Identify and fix technical issues
A/B Testing: Test new features and improvements

You can control cookies through your browser settings, though disabling essential cookies may affect platform functionality.

Updates to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will:

Notify Users: Send email notifications for significant changes
Post Updates: Display the updated policy on our website
Maintain History: Keep previous versions available for reference
Effective Date: Clearly indicate when changes take effect

Contact Information

Privacy Questions

For questions about this privacy policy or our data practices:

Email: support@quiklearn.app
Support: Contact us through the platform's help center

Legal and Compliance

For legal notices and compliance matters:

Email: support@quiklearn.app
Subject Line: Include "Legal Notice" for fastest processing

Regulatory Authorities

You have the right to lodge complaints with relevant data protection authorities in your jurisdiction.

This privacy policy is designed to be transparent about our data practices while ensuring compliance with applicable privacy laws. We encourage you to read it carefully and contact us with any questions.